Edward D. Hess is a Professor of Business Administration and Batten Executive-in-Residence at the Darden Graduate School of Business. He is the author of over sixty Darden cases. His recent books include Growing an Entrepreneurial Business: Concepts and Cases and Smart Growth: Building an Enduring Business by Managing the Risks of Growth. His growth research has been featured in over 200 media outlets worldwide, including USA Today, BusinessWeek, Forbes, Financial Times, Fortune, Bloomberg, CNBC, Fox Business News, WSJ Radio, Dow Jones Radio, MSNBC Radio, Bloomberg Radio, and NPR. To learn more about Professor Hess, visit his website: www.EDHLTD.com.